Windows hello this option is currently unavailable. In Settings, I select the Accounts menu.

Windows hello this option is currently unavailable Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face May 15, 2024 · So far, nothing I have tried has made any difference. Then restart the computer and see if those options are now back available. User your work or school account. Thanks Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Switching to a local account can resolve these conflicts. Obviously since it said to try again later, I waited a day, but the same thing is still happening. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Jul 12, 2020 · ขอสอบถามครับ Windows Hello ไม่สามารถใช้งานได้ครับ ทั้ง Windows Hello Pin , Windows Hello Fingerprint และ Windows Hello Face โดยมันขึ้นว่า This option is currently unavailable - click to learn more แล้วก็ Something went wrong. Prompt for configuration comes directly upon windows logon. The camera is working. Please help Jul 4, 2024 · Windows Hello for Business provisioning will not be launched. Remove Windows Hello: Remove any existing facial recognition settings and then try to set it up again. Add a registry entry. But somehow, after few updates later, I can't use windows hello to sign in. Apr 4, 2023 · Install any available updates. Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Jan 24, 2022 · Windows Hello PIN: This option is currently unavailable. Apr 16, 2024 · Try again later". This is an optional feature so there’s a chance it isn’t installed. Enter the PIN code you use currently to verify your identity ⑥. Try again later". 3-Go to Troubleshoot. Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. In Windows, search for and open Sign-in options. Hello there, I'm Gopal an Independent Advisor. Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. org Jul 19, 2024 · How to Set up and Use Windows Hello on Windows 10 and 11 Having a secure password is crucial, especially in these times. In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. Iam enrolling windows devices via GPO and applying windows hello configuration via a profile in endpoint manager. Go through the list of installed features and see if Windows Sep 27, 2022 · Press Windows + I keys simultaneously on your keyboard to launch Windows Settings. Here's a step-by-step guide to resolve these issues. Type services. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Lock the screen and Entered the PIN and received the below message . Jul 6, 2024 · You may note down your laptop name and model number and search on the manufacturer’s site to see if it supports Windows Hello. It says (this option is currently unavailable). I want to change my PIN, but why does it say "This option is currently unavailable"? Thanks. Hence, apply the following steps to resolve it quickly on your PC. When I click on "I forgot my PIN" a Microsft Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t Oct 20, 2022 · But sometimes pin option would grey out or windows would show up “Windows Hello PIN Is Currently Unavailable”. Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. Jun 22, 2024 · Let's resolve the issue with Windows Hello PIN configuration. Use the tricks below and fix Windows Hello on your laptop. If Windows Hello is not available, you will see a message: Windows Hello Face. One of the things that you can try is deleting the contents of NGC folder and see if that helps. Now, go to C:\Windows\System32\WinBioDatabase delete all the files inside the WinBioDatabase folder. Run Hardware & Devices Troubleshooter **Press Windows+I to open Settings. I went to my Windows account and added a new sign in option for Windows Hello. If you go to Settings > Accounts > Access Work or School, do you have any work or school email address listed? If so, click on it, then click disconnect. I went ahead and logged in using my password and checked in the settings for the option for the sign-in options for Windows Hello. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Open the "Settings" app (press `Win + I`). Feb 16, 2025 · I have an Inspiron 14 2 in 1 with Windows 11. Please let me know as soon as possible Kind… Aug 14, 2023 · Here's how to get Windows Hello to recognize your fingerprint again. Things I have tried and failed: May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. I might mention that this machine is a brand-new install. Disconnect them all one by one. Try using the Registry editor, follow the steps below:. I have to change the pin I use to log in to Windows because it has been compromised. msc and click OK. reset computer. You can do this by following these steps: Open the Settings app on the affected device. All it takes is to: Navigate to Windows Hello in the Settings app. Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. Windows Hello for Business post-logon provisioning is enabled: Not Tested Jun 8, 2023 · Hi. 4 Ways to Fix Fingerprint Sensor Not Working on Android Phones Try Basic Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Feb 22, 2024 · I've signed in with my PIN. When I go to the Sign-in options in my settings, it reads "This option is currently unavailable" under PIN. Repeat the removal with all Windows Hello related drivers and then reboot your PC. 5. Note: If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. The options to improve recognition and to remove this sign-in option are greyed out. Select Remove driver software and wait for the removal to be finished. ” So how to resolve it successfully? Here this article will give you some useful ways. -" problem on my HP laptop. Usually, setting up Windows Hello PIN on Windows Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. I've tried disconnecting my school account and restarting my computer but that made no difference. I tried all different things suggested on this forum without any success. Open the Settings app (Win+I keyboard shortcut). Related: How To Fix Windows + Shift + S Not Working In Windows 10 Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. I understand that Windows Hello sign-in options is currently unavailable. We have a local GPO that enforces users to configure Windows Hello for Bussines, and in the moment we enroll a device to Intune Windows Hello for Business stops working, giving a error: "This option is currently unavailable" Feb 4, 2025 · I have a Samsung Galaxy Book 3 360 and all of sudden my windows hello option says it's not currently unavailable. Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Select Windows Hello Face and click on Remove. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. **Select Update & Security **Click on Troubleshoot 2. Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. it says "this option is currently unavailable" and if you click on it, it says "something went wrong, try again later". Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Oct 31, 2024 · How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft Community. Click Optional Features. The only thing I am seeing is in settings, under Accounts>Sign-In Options>PIN (Windows Hello) on my machine (which is working), I see "this option is currently unavailable" and "This setting is managed by your organization. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. May 18, 2023 · I'm using Windows 11. If you are experiencing one of the above issues, follow the instructions below to fix the problem. Select Start > Settings > Windows Update > Check for updates. May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. Dec 12, 2023 · Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. I've tried disabling and uninstalling the fingerprint driver but that didn't work. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. Device Home Page - References and Resources – Learn about your Device - Solve Problems Oct 13, 2024 · In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. Uninstall and re-install Biometric Devices. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. You may Mar 22, 2020 · Repeat the removal with all Windows Hello related drivers and then reboot your PC. Navigate to Computer Configuration > Administrative Templates > System > Logon. I tried updating all the drivers but nothing works out. Oct 18, 2020 · My Windows Hello, Fingerprint, and PIN says "this option is currently unavailable" My hello face has never worked despite my device having a camera. Nov 3, 2023 · Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. Feb 11, 2025 · Hello, I am having issues resetting my PIN. Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat. Jan 19, 2020 · I understand that you are facing issues with Windows Hello PIN on your PC, and I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". Oct 11, 2024 · Here’s how you can fix this Windows 11 security feature: How do I fix Windows Hello face recognition in Windows 11? 1. I have gone to the Lenovo site to install drivers to try and get everything updated. Check if you have the options now. In addition, this option is OFF and grayed out: "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device" --I am using a local account. Aug 8, 2022 · Hello, I have sent PIN in Windows Hello. But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. Windows 11 does not support passwords instead of PINs as part of Windows Hello by default. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Aug 2, 2019 · Trying to get the fingerprint scanner to work, and within sign in options Hello, fingerprint and Pin are listed as "option currently unavailable. Nov 29, 2024 · How so? Apparently not only PIN (Windows Hello) was down under "This option is currently unavailable", but also to Facial and Fingerprint Recognitions since "This device doesn't meet your organization's requirements for Windows Hello". I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. The same thing with Windows Hello fingerprint recognition and PIN. Over the past few days, the settings sign-in options tab display the Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. For now, please use a different method to sign in" Can't use Windows Hello - Biometric Device missing from Device Manager 3. Ensure the "Turn on convenience PIN sign-in" policy is enabled. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Usually, this problem is caused by a corruption in the Windows Hello settings. To resolve this issue, go straight to Method-3 below. Oct 24, 2023 · Please contact with us if the above information cannot resolve your problem May 23, 2023 · Re-register Your Fingerprints. " I have fully updated windows as of 8/1/19. Under "Windows Hello PIN", click on "I forgot my PIN". 7. Jan 15, 2023 · uninstall and re-install Windows Hello app. I can see that you're experiencing an issue with the Fingerprint feature that says "This option is currently unavailable". Try again later" Feb 19, 2024 · Please go to the corresponding instruction based on the current Windows operating system on your computer: Windows 11; Windows 10 . Feb 1, 2023 · When i was trying to configure my sign-in options, i found out all the sign-in options for (windows hello) are displaying "This option is currently unavailable". 1. What can I do if Windows Hello is not available on domain? 1. In my case, it was simply a misconfigured Group policy setting. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. It states, 'This option currently unavailable' and along with 'Something went wrong. Let’s start with the most obvious solution, which sometimes does the trick just fine. Mar 20, 2020 · Hi, I want to set up Windows Hello sign-in options in my PC but it won't allow me to do that as all Windows Hello options are unavailable in the settings as shown in the screenshot below: My PC has Oct 4, 2023 · Visit this page on how to Setup Windows Hello for Business because the instructions are too lengthy to fit in one article. Then I select "Sign-in options", and I see the ways to sign-in. Any advice would be very much appreciated. Right-click on the Start icon and choose Run. User has logged on with AAD credentials: No . Sep 10, 2020 · 9. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. But issue persists, What do you think could be the issue. Type regedit and May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. It should now work properly. 6. If you see "This option is currently unavailable", try clicking the Remove button and Feb 1, 2020 · I did that and the network issue got fixed. But as long as it's not configured it should be ok. Dec 4, 2020 · 4. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Dec 26, 2020 · 2. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Apr 23, 2022 · I'd like to add a PIN to my new computer as it's just so much quicker than typing my password, but all the Windows Hello Sign-In options are greyed out and unavailable. 8 Check for Conflicting Software Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Device is AAD joined ( AADJ or DJ++ ): Not Tested . Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. update Biometric Devices in Device Manager. Select the option you want to use to sign in. Check if the Windows Hello option is now working. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". I can only use my pin to sign in, but since the Windows Hello PIN is unavailable, I can't change it. 2. Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. For automatic scans of missing or outdated drivers, we recommend using specialized software. Nov 2, 2022 · Windows Hello Unavailable for Domain Managed Account but working for local account "This option is currently unavailable" "Something went wrong. It also said "Something went wrong. Aug 6, 2020 · Hello AMELIANG0617, I am Antonio, a Microsoft Community independent advisor, a Windows 10 and Microsoft office user like you. Jan 11, 2022 · PIN option is unavailable (Windows Hello PIN option missing). However, recently I haven't been able to sign in any other way except for the pin. Feb 5, 2020 · Let's remove this option in the Fingerprint section of Windows Hello. Windows 11 operating system. Jun 21, 2022 · Here are the ways to troubleshoot Windows Hello not working on Windows 11. This guide shows you several solutions on how to fix Windows Hello Fingerprint "This option is currently unavailable" in Windows 11, as well as other biometric related sign-in issue. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Sep 25, 2020 · Instead, it shows the password sign-in. Country/Region: Africa loader Dec 8, 2020 · Press Windows key + R, to open Run dialog box. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Now, press Windows Key+I to open the Settings application. I've been trying to Sep 4, 2022 · Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. Windows Hello for Business policy is enabled: Not Tested . AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . Jun 10, 2024 · Windows Hello Face. Option 2: Restart Biometric Services. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. Recently, all my windows hello options are "currently unavailable. I suggest that you try to delete the folder where the PIN information is stored and then try again. I look forward to your feedback, which will help me pinpoint your issue. msc and click on OK. However, I noticed that my pin no longer works. In the Accounts, on the left side, click on Sign-in options. Feb 4, 2025 · The cause can range from a particular Windows update to an incorrectly configured Group policy. Firstly i tried it on my PC and it went great, i can successfully login with either PIN or fingerprint. What would be going on? Hello! I been having some issues with Windows Hello for Business and Intune enrolled devices. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". Jul 22, 2023 · Hello, this is Emily. Making some changes in Local Group Policy may help fix the “Windows Hello PIN this option is currently unavailable” issue as well. Aug 18, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. Disconnect from Work or School Account. I found out all of my sign-in options said "This option is currently unavailable". Jan 10, 2024 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. The problem occurred right out of the box after installing Windows 10. Didn't change anything even after restarting. I know it. Jun 15, 2023 · As the title states, I have been unable to set up any windows hello options as they are all always disabled (including pin) under settings. Look for Windows Biometric Service, double click on it and click on Stop. Fast Startup is one of the common reasons for various issues including the Windows Hello Fingerprint Option Currently Unavailable. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. I had mine set to Enabled. Now, click on Windows Hello PIN. Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. You may need to reregister your Hello options if needed. This options is currently unavailable - click to learn more . After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. In this guide, we are going to talk about top fixes that you can try to remove Windows 11/10 PIN and password when it is not working or has something wrong. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Sep 30, 2024 · I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Your immediate reply and response are highly appreciated. " Feb 18, 2023 · How to fix Windows Hello PIN: it says This option is currently unavailable? This thread is locked. Press Windows key + R key together from the keyboard. Jan 16, 2021 · Locate the file named AllowDomainPINLogon and if it does not exist, do the follow:; Now on the right-pane menu right-click on the empty white space and click on New > DWORD (32 bit) value. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. Run Windows Hello troubleshooter Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Device Home Page - References and Resources – Learn about your Device - Solve Problems. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. Since getting my laptop a couple years ago, I usually only use the finger print entry to unlock my computer. But now windows hello does not work. Oct 22, 2021 · Windows 10: A Microsoft operating system that runs on personal computers and tablets. You can use the Get Help app Jul 29, 2024 · Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. This option is currently unavailable - click to learn more. It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not Apr 8, 2023 · I always used to sign in with my fingerprint, but one day it suddenly stopped working and was not shown as a sign in option. Now I cannot even enable it again. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" May 15, 2024 · Hi, I am Dave, I will help you with this. Once done, open Device Manager, click Action -> Scan for hardware changes. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Select [Facial recognition (Windows Hello)] ③, then click [Set up] ④. However, it is possible that you or an application disabled this option, and that’s the leading underlying cause behind Windows Hello not working. This option is currently unavailable - Click to learn more-To try and solve this issue, I enabled Windows Hello for business from Intune -> Device -> enrollment -> Windows hello for business. Aug 11, 2020 · Windows Hello - This Option is currently unavailable. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability When I was trying to sign in to my laptop using the fingerprint reader, nothing happened. Reinstall the biometric driver. Nov 28, 2024 · The issues you’re facing—Windows Hello sign-in options being unavailable and the "some of the settings are managed by your organization" notification—suggest that your system settings may be influenced by a group policy or account restrictions. Go to Apps. Try again later'. I have gone into the device manager, biometric devices and reinstalled the driver. Windows Hello Face is a service that needs to be installed in order for the feature to work. " below that. My Windows specs are: Edition: Windows 11 Home Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. You can vote as helpful, but you cannot reply or subscribe to this thread. please help me to figure this out. But if you have set up Hello for Business but it still doesn’t work on the domain, here are five quick fixes. Accounts: Click on Accounts and then Sign-in options. Oct 17, 2023 · If you get the message, This option is currently unavailable for Windows Hello PIN, you are in the right place. Try again later" Jan 11, 2022 · Windows Hello - Facial recognition ("This option is currently unavailable") Hello, I'm facing an issue where Windows Hello facial recognition isn't working anymore. One of Windows 10’s enhanced security features is an option to sign in with a PIN code, but some users report that this option isn’t available on Windows 10. The system should automatically detect and reinstall the drivers. Select [Get started] ⑤. I haven't been able to find anything that makes it work. Clean the fingerprint scanner. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. Therefore, I can't even change my pin. To check if Windows Hello works, you need to select that option. Try again later" after i opened up the details for facial recognition, fingerprint recognition and PIN. I will try my best to help you. You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. msc). If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. I hope I can help you on your concern. When expanded, Windows Hello says 'Something went wrong. Jul 10, 2024 · And there's no troubleshoot in my Settings and all other instructions to troubleshoot Windows Hello to fix the PIN problem is just recurring nonsense that tells me the same thing: "go to Settings > Accounts > Sign-in options > PIN > remove", but the option is currently unavailable and I'm back where I started. When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. Computer>Administrative Templates>Windows Components>Biometrics>Facial Features>Configure enhanced anti-spoofing option = Disabled Turn Off Fast Startup. Jun 5, 2024 · Check Windows Hello settings . "option currently unavailab "That option is temporarily unavailable. Access Account settings; Then, click on Sign-in options in the right side of the window. Feb 14, 2022 · I have just set up windows hello for business. In case that didn't work lets try using the Registry editor. Aug 12, 2020 · Hello HiralJ, I'm Jin, a fellow Windows 10 user and an independent advisor. Remove Facial recognition feature Oct 31, 2024 · A while ago I set up a windows hello pin when it said in the settings that it was currently available. 2] Run Windows Hello Troubleshooter. " Aug 17, 2019 · Right-click on Windows key and select Device Manager. " Underneath there is an exclamation mark with "something went wrong. 7 Reset Windows Hello. I also have the "Facial Recognition (Windows Hello) installed in my Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. In the Settings window, select Accounts from the left pane. Jul 24, 2022 · Windows Hello fingerprint detection is currently unavailable. Way 4: Edit Local Group Policy. Install Windows Hello Face. Any ideas on how to resolve this? I cleared the TPM but no luck. Fix Windows Hello Not Working on Windows 11. Click on "Accounts" and then click on "Sign-in options". Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). Click on “Accounts“. If the issue persists, resetting the Windows Hello settings might help: Open Settings: Go to the Start menu and select Settings. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. However, when in there I see that the Windows hello pin option is inaccessible: Nov 27, 2024 · Hello, this is Emily. I checked it out and saw that Windows Hello Fingerprint showed this, "This option is currently unavailable-click to learn more". May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. PINs are device-specific convenience options that are separate from Microsoft account passwords. (I wonder what currently means?_) Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. Now I want to change my pin but now when I got to settings it says This option is currently unavailable. Once done, open Device Manager, click See full list on wintips. Nov 15, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Once you open Run dialog box, insert services. How is this even possible when I only purchased this ZenBook, and had it all set up this year? Jul 12, 2024 · "Fingerprint recognition (Windows Hello) This Option is currently unavailable" When I click on this message, it displays "Something went wrong. The last Windows Hello option is the pin, which works. " I can still sign in using my pin but fingerprint and facial recognition don't work. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. 3. When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to authenticate your identity. Contact your admin for more info". Restart your computer. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. When I upgraded to a new laptop I thought it would change but i'm having the same problem. But above message "this option is temporarily unavailable windows hello" appears. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. I used to have the fingerprint and PIN working up until a few days ago, but I turned the PIN off because I wanted to change it. In Settings, I select the Accounts menu. Try the following and see if this will help fix the problem: 1. Now, open Services by following step 1 and 2, and restart the Windows Biometric Service. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. How to FIX: Unable to configure Windows Hello PIN in Windows 10. * * Note: This issue usually occurs on domain computers. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Try again later. On the Services console, scroll and right-click Windows Biometric Service. Enable Windows Hello Sign-in Options Jul 17, 2022 · I understand that you are having Windows Hello PIN issues. Try using Windows Hello fingerprint authentication again. Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. frua erckr gwkgc uipscg ydan bfdy ixau lhcxrfvk taclrmz ekoxu jyztx dvvws choajqs ahfupv beosz